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Accountants State and local tax experts across the U. Certified Implementation Partners Recommended Avalara implementation partners. Why Avalara. Streamlined Sales Tax Program. Customer stories. How software companies can create a tax compliance strategy. Without a solid plan in place to address these changes, software companies face: Inefficiency due to time and resources spent on tax compliance Error-prone tax filings due to holes in compliance processes Reduced growth due to a negatively impacted IPO, merger, or acquisition slowed or undone by tax compliance issues uncovered during due diligence The good news is that, when done right, sales tax compliance can propel your business.

This guide provides foundational insight to help you: Create a more efficient, less costly, and less resource-intensive process for managing sales and use tax Confidently go after new market or revenue opportunities without adding tax risk Adopt a scalable, sustainable sales tax strategy that supports growth goals. How company growth creates tax risk. The complex nature of software taxability. Web-based software is taxed in 19 states, partially taxed in 1 state, and taxed only if the provider has a server in that state in 5 states In Colorado, software services exempt from state sales tax may be subject to local sales taxes Digital movies are exempt from tax in 30 states, but video programming streamed over the internet is subject to tax in only 27 states Connecticut taxes digital movies and streamed video programming at the state sales tax rate of 6.

New nexus laws exacerbate the problem. Sync your sales tax strategy with your five-year growth plan. Company growth events in Years 1—5. Triggers Selling online or through new sales channels Entering new markets or launching new taxable products or services Expanding footprint growth in workforce and locations Undergoing a business change event financing, mergers, acquisitions, audits.

Questions to ask Do you sell software as a download? Do you sell your products and services through online affiliates resellers? Is your ecommerce site set up to accurately and instantly account for tax on remote sales?

Is direct-to-consumer D2C selling a new channel for your business? Do you offer any taxable services such as maintenance, support, or training? Are you marketing or selling new products through partner agreements?

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Are Software and Digital Products subject to sales tax? Sales of canned software - delivered on tangible media are subject to sales tax in Connecticut. It should be noted that most custom software can be exempt if they are purchased in connection with machinery which is considered to be exempt under the biotechnology, manufacturing, or commercial printers and publishers exemption.

In the state of Connecticut, any computer and data processing services are considered to be taxable at a reduced rate. Ideally, all software purchases should be taxable to final users and exempt for business users. Instead, states tax some kinds of software and exempt others, based on whether it is customized or off-the-shelf and whether it is on CD or downloaded, all silly distinctions for tax purposes.

No state exempts it all, although Florida and Maryland come close. As for why Arkansas, Ohio, and South Carolina tax custom software when you buy it on a CD but exempt it when you download it, your guess is as good as ours.



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